Managed hosting and website security
We host and secure your website on managed infrastructure, with SSL, security updates, hardening and backups handled for you. The hosting account and domain are registered to you, so you keep full control. Hosting and security are included in every care plan.
Part of Care · Updated
What’s included
- Managed hosting
- Hosting and caching sized for your traffic, including the spikes that come with press coverage, launches and campaigns.
- SSL and domain care
- Certificates kept valid and domain renewals watched, so the site never goes down over an expired record.
- Security hardening
- Protected logins, individual accounts for each editor, and permissions limited to what each person needs.
- Security updates
- Security fixes applied promptly and tested, as part of your care plan.
- Your accounts, your control
- Hosting, domain and email records registered to you, with access documented for your team.
Frequently asked questions
Can our website stay up during a traffic spike?
Yes, if it is hosted and built for it. ICJP’s site was set up to stay up when major news sends traffic to it all at once. We size hosting and caching for the moments that matter to you.
Who owns the hosting account?
You do. Hosting, domain and code are registered to you from the start, and if we stop working together you keep everything, with documentation for the next team.
What happens if our website is hacked?
On a care plan, we restore the site from a clean backup, close the gap that let the attacker in, and explain in writing what happened and what we changed.
More Care services
- Updates and backups
Updates tested before they go live, and backups that restore.
- Monitoring and incident response
Downtime, forms and checkouts watched around the clock.
- Content changes
Send us the change and we make it.
- Monthly written report
What we checked, what we fixed and what we recommend next.
Tell us what your website needs to do.
We reply within one working day with honest next steps.