A written monthly report on your website
Every care plan includes a written monthly report: what we checked, what we fixed and what we recommend next. It is written in plain English for owners, managers and directors, and is ready to share with your board, investors or trustees. No standing meetings are required.
Part of Care · Updated
What’s included
- Uptime and incidents
- Whether the site was available, and a note on anything that went wrong.
- Updates applied
- Every core, theme and plugin update, and anything we held back and why.
- Fixes made
- Problems found and fixed during the month.
- Form and checkout checks
- Confirmation that forms, checkouts and booking flows were tested and working.
- Recommendations
- What we suggest next, with a written quote for anything outside your plan.
Example Organisation · September
Availability
Online all month. No incidents.
Updates applied
WordPress, the theme and six plugins updated, then tested.
Checks
- Contact form: working
- Checkout: working
- Booking form: working
- Backup restored in a test: working
Fixed this month
A broken link on the services page, and an oversized image on the about page.
Recommended next
Replace the homepage slider plugin, which slows the page down. Quote attached.
Frequently asked questions
What is in the monthly website report?
Uptime and any incidents, the updates we applied, the fixes we made, the results of our form and checkout checks, and our recommendations for next month, with a quote for anything outside your plan.
Do we need regular meetings?
No. The written report replaces standing meetings. When you want to talk something through, book a call.
Can we share the report with our board?
Yes. It is written for non-technical readers, so you can share it as it is with your board, investors or trustees, or lift sections into your own reporting.
More Care services
- Hosting and security
Managed hosting and security, registered to you.
- Updates and backups
Updates tested before they go live, and backups that restore.
- Monitoring and incident response
Downtime, forms and checkouts watched around the clock.
- Content changes
Send us the change and we make it.
Tell us what your website needs to do.
We reply within one working day with honest next steps.